Returns and Exchanges

All returned goods and exchange goods are produced after receipt of order.
For such reasons, we do not accept returns or exchanges due to customer's convenience, so please understand in advance.

We will accept returns and exchanges only if it was a defective item on arrival, or only when different from the order item.
Products exchange and return will be made within 7 days after delivery and only when the product is unused.

RETURN PACKAGE ADDRESS

OCHO Online Returns
6-26-14, Komagome, Toshima-ku, Tokyo JAPAN 1700003

All questions regarding an items return qualification can be email cs@ocho88.com

Please note - Because of handmade, it may differ slightly even with the same model.
On the design, there is a pointed item at the tip. 
Please be careful about handling.